Class Policies
Gift Exchange Policy
Skills are an invaluable gift to give and to receive. It’s also tricky to give a class when you don’t know someone’s schedule! We highly encourage you to gift a Gift Card! This can be for any amount and the recipient can register for any class or private lesson that suits their needs. If you register a loved one for one of our classes or workshops and they are unable to attend, reach out to us via email so we can convert your purchase into studio credit.
Supplies
We list the required supplies on each individual class page. If you’d like more information or have questions regarding the necessary supplies prior to the start of a class, please email us at [email protected].
Class Cancellation and Attendance Policies
Life happens and we get that. There’s a whole bunch of policy information below that we provide for your peace of mind — but please know that we WANT you to get all of the instruction that you’re paying for and we make every effort to work with customers when life strikes without notice. Just communicate with us, be kind, and we will figure it out!
Class Cancellation and Attendance Policy – Adults
Our classes can accommodate a limited number of students; as a result, we often have a waiting list of students that would love the opportunity to participate. Fabricate requires a seven-day notice to receive a full refund. However, if you cancel with less than seven days’ notice, will issue a store credit. Fabricate does require a minimum number of students for a class to move forward. If a class is cancelled, you will receive a full refund or a credit towards a future class. Classes paid using Affirm are eligible for store credit only.
Class instruction begins at the time posted on each class page. Instructors arrive approximately 15 minutes before class to prepare and set up. Please arrive a few minutes early to allow time to prepare for class, set up your materials, hang your coat, purse, etc. Preparing to learn when class begins will ensure that we cover all the material you’ve paid to learn. Should you have an emergency, please email us at [email protected] so that we can notify your instructor of your absence. We do not offer refunds or credit if you miss classes and handle make-ups on a case by case basis. If you know in advance that you will need to miss a class, please let us know so we can discuss the best way to handle the missed material. Fabricate allows for two (2) reschedules for classes booked due to the limited seats per class.
Class Cancellation and Attendance Policy – Children, School Semester
Because we include supplies in our kids’ class fees, instructors prepare for the lesson in advance. Our advanced prep allows us to maximize class time and ensure the kids are completing as many projects as possible during the semester. Because of this, Fabricate requires a seven-day notice to stop automatic billing on any kids semester sewing class cancellation. Please email us at [email protected] and cancellation or refund requests will be processed within 48 hours. Classes paid using Affirm are eligible for store credit only.
We know that schedules are crazy busy these days (ours are too), so it’s our policy to begin and end each class on time. Instructors arrive approximately 15 minutes before class begins to set-up and prepare for the lesson. They also stay 15 minutes after class to tidy up the classroom. This 15-minute window is your drop off and pick-up time. If you’re late picking up, it means our instructor is late for their next appointment so please pick-up promptly as a courtesy to others.
We also realize that with any commitment lasting several months, a few missed classes are inevitable. You are welcome to attend a different session that’s offered within the same week (Wednesday, Saturday, or Sunday) to stay “on track” with the projects being made in class. We also track attendance and offer an appropriate number of scheduled make-up sessions throughout the semester to help students stay on track with the projects being taught in class. And we are willing to make other reasonable accommodations, as scheduling permits — so let’s communicate if things are getting off track! If there are absences from class through the semester that exceed the number of make-up sessions offered, we will not offer refunds.
Summer Camp Cancellations and Attendance Policy
Our summer camps are extremely popular and often sell out. We also include all supplies in our kids’ summer camp fees. Therefore, instructors begin preparing for summer camp months in advance. Prepping all materials in advance allows us to maximize camp time and ensure that kids are completing as many projects as possible. Because of this, we require two weeks’ notice to receive a full refund for summer camp. All requests to cancel a camp reservation with less than two weeks before class begins will be issued store credit. If at any point you need to cancel your camp reservation, and someone is able to move up from the waitlist, you will receive a full refund, regardless of how much notice we receive.
Please email us at [email protected] with cancellation or refund requests. All applicable refunds will be processed within 48 hours. Classes paid using Affirm are eligible for store credit only.
Private Lesson Attendance/Cancellation
We schedule private lessons based on the availability of our classroom space and the instructor. Fabricate requires payment for all privates lessons at least 48 hours in advance. We require 48 hours notice to receive a refund. Cancellations inside 48 hours are eligible for a studio credit. Lessons scheduled with less than 24 hours notice are subject to payment in full. Students who ‘no show’ or reschedule at the last minute are not eligible for refunds or credit. Reschedules require a miniumum of 12 hours to allow instructors to adjust their calendars. If you have additional questions about private lessons, please email us at [email protected] or call 404-981-4665. Any lessons paid using Affirm are eligible for store credit only.